Key specifications

Phase
Single phase
Dimensions
42.46"W × 83.23"D × 11.14"H
Equipment type
Electric steam shell
Mounting
Field mounting only
Section width
12 in
Heating element
3.2 kW
Spec sheet
Southbend SKU: SS-12

Southbend SS-12 Electric Steamshell for Heavy-Duty Griddles, 12-Inch Section, Field Mounting

$8,019.00
/each
Estimated to ship in 16–19 business days
VoltageRequired
Compatible griddles
Included: Southbend warranty One-year limited parts and labor warranty

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Questions before you buy?

Talk to a specialist — usually within 1 hour, 9am–6pm EST.

Questions before you buy?

Talk to an equipment specialist about voltage, installation or the right size for your kitchen.
Usually within 1 hour, 9am–6pm EST.

Specifications

Equipment type Electric steam shell
Mounting Field mounting only
Section width 12 in
Heating element 3.2 kW
Platen material Cast aluminum
Platen thickness 3/8 in
Cooking surface 10.75 in W x 23 in D
Vertical travel 8 in
Thermostat range 200°F to 450°F
Voltage 208 VAC or 240 VAC
Phase Single phase
Frequency 50/60 Hz
Current draw 15.5 A at 208 VAC; 13.4 A at 240 VAC
Cord length 8 ft
Exterior construction #3 polished 430 stainless steel front, top, sides, and tower
Lead time 6 weeks
Intended use Commercial use only

Description

The Southbend SS-12 is an electric steam shell for heavy-duty griddles, designed for field mounting on a 12-inch section. It uses one 3.2 kW heating element and a 3/8-inch cast aluminum platen.

  • 10.75-inch by 23-inch cooking surface
  • 8-inch vertical travel with no platen adjustment needed for product thickness
  • One-hand mechanical tilt mechanism with lock
  • Audible alarm signals when product is ready
  • Thermostat adjustable from 200°F to 450°F

The unit includes a removable moisture-locking gasket, release liner, mounting kit, and an 8-foot cord with plug. It can be retrofitted in the field; contact the factory for more details.

Overall Dimensions:

42.46"W x 83.23"D x 11.14"H

Product Weight:

165.0 lb

Stainless steel construction

Front, top, sides, and tower are constructed of #3 polished 430 stainless steel.

Electric heating

One 3.2 kW heating element heats the platen.

Cast aluminum platen

The platen is 3/8 inch thick and designed for fast temperature recovery.

Cooking surface

The cooking surface measures 10.75 inches wide by 23 inches deep.

Vertical travel

Provides 8 inches of vertical travel with no platen adjustment needed for product thickness.

Mechanical tilt

One-hand mechanical tilt mechanism with lock.

Ready alarm

Audible alarm signals when the product is ready.

Adjustable thermostat

Temperature adjusts from 200°F to 450°F.

Moisture-locking gasket

Patented removable gasket is included.

Cord and mounting components

Includes an 8-foot cord with plug, release liner, and mounting kit.

Available programmable controls

An available programmable temperature controller and timer supports up to three settings.

Documentation

Frequently Asked Questions

It is an electric steam shell for heavy-duty griddles, intended for field mounting on a 12-inch section.
The unit is available for 208 VAC or 240 VAC, single phase, 50/60 Hz. Current draw is 15.5 A at 208 VAC and 13.4 A at 240 VAC.
The thermostat adjusts from 200°F to 450°F.
The cooking surface measures 10.75 inches wide by 23 inches deep.
Yes. The standard features list includes a release liner and mounting kit.
Yes. The authoritative specification states that it can be retrofitted in the field and advises contacting the factory for more details.

This ships by freight truck on a pallet, not by a parcel carrier. The carrier calls ahead to set a delivery window, and an adult 18 or older must be there to receive, inspect and sign for it.

The driver brings it to the back of the truck, or lowers it to the ground with liftgate service. They don’t bring it inside, so plan for a pallet jack or two people to move it from the curb.

What to have ready on delivery day

  • Count every piece against the delivery receipt.
  • Check every side for crushed corners, torn wrap, punctures, water stains or a tipped unit.
  • Photograph the freight on the truck before it’s moved.
  • If you see any damage, even cosmetic, write “DAMAGED” and what you see on the receipt before you sign.

Your shipping email has the exact instructions for your order. Questions at the door? Call us at (888) 307-5030.

How to inspect and sign for freight

Keep all the packaging, photograph the damage and the packaging, and tell us within 5 business days of delivery. Reply to your shipping email with the photos or call (888) 307-5030.

If the driver won’t wait while you inspect, write “Received – pending inspection. Driver would not wait.” with the date and time on the receipt, then inspect right away and report any damage within 24 hours.

Reporting damage after delivery

Book your installer only after the carrier gives you a firm delivery appointment. Freight dates can move, and installer trips lost to a late truck aren’t reimbursable.

Need help deciding?

Our specialist can help you confirm dimensions, building requirements, and other important details before you buy. We usually reply within 1 hour.

or call (888) 307-5030