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Hoshizaki Serenity Series DKM-500BWJ Ice Maker & Dispenser
Water-Cooled • Crescent Cube • 30 in. WideBuilt for busy cafeterias, healthcare pantries and break-rooms that demand large volumes of crystal-clear ice with the press of a button. The self-contained Serenity DKM-500BWJ produces up to 540 lb of crescent ice every 24 hours, stores 200 lb in its insulated bin and dispenses ice at an impressive 13 lb per minute—all while meeting ADA height guidelines at the chute.
Why you’ll love it
- Individual KMEdge™ crescent cubes—hard, crystal-clear & slow-melting for superior beverage displacement.
- Quiet, water-cooled self-contained condenser—no air exhaust means less heat and noise in the room.
- Push-button dispensing with ADA-compliant 34 in. opening height—easy for all guests to operate.
- H-GUARD Plus antimicrobial agent protects food-zone surfaces between cleanings.
- One-piece stainless-steel exterior and roto-molded polyethylene bin for maximum durability and easy wipe-downs.
- CycleSaver™ design freezes ice on both sides of the stainless evaporator, cutting the number of cycles in half for greater efficiency and longer life.
- Ships on sturdy 6 in. flanged legs (field-install 6 in. casters available).
- Factory-installed 11 ft power cord with NEMA 5-20P plug—plug-and-play 115 V installation.
- NSF & UL listed, CEC compliant; backed by an industry-leading 3-year parts & labor warranty.
Technical specifications
| Model | DKM-500BWJ (Water-Cooled) |
|---|---|
| Ice style | Crescent cube (KMEdge™, approx. 1⅛" × ½") |
| Ice production | 540 lb / 24 hr @ 70 °F air / 50 °F water 500 lb AHRI certified @ 90 °F / 70 °F |
| Built-in storage | 200 lb (6.7 ft³) insulated polyethylene bin |
| Dispense rate | 13 lb per minute, push-button |
| Condenser | Water-cooled, self-contained |
| Refrigerant | R-404A, 1 lb 2 oz charge |
| Potable water use | 18.0 gal / 100 lb ice |
| Condenser water use | 103 gal / 100 lb ice |
| Energy consumption | 4.79 kWh / 100 lb ice |
| Electrical | 115 V / 60 Hz / 1-ph, 12.0 A 20 A min. circuit, NEMA 5-20P plug |
| Heat rejection | 7,700 BTU/hr |
| Exterior | One-piece stainless steel cabinet |
| Dimensions | 30"W × 28"D × 77"H (includes 6" legs) |
| Shipping dimensions | 35 ¾" × 35" × 83" |
| Net / ship weight | 347 lb / 310 lb |
| Operating limits | Ambient 45–100 °F • Water 45–90 °F • Water pressure 10–113 PSI |
| Certifications | NSF, UL, CEC, ADA dispensing height |
| Warranty | 3 yr parts & labor (entire machine) 5 yr parts & labor (evaporator) 5 yr parts (compressor) |
Provide 12 in. clearance on the left and 6 in. on right, rear and top for service access. Use independent ¾ in. gravity drain lines for both ice maker and condenser return.
Overall Dimensions:
30.0"W x 28.0"D x 77.0"HProduct Weight:
310.0 lbCertifications & Compliance
Frequently Asked Questions
Unless backordered, most items will be shipped within 10–14 business days, depending on availability. Extended lead times may apply for custom, specialty, or manufacturer-direct items.
Orders are processed quickly to ensure timely fulfillment. Because of this, all cancellation or modification requests must be submitted within 24 hours of placing your order.
After 24 hours, we cannot guarantee that any changes or cancellations can be made.
Once an item has shipped, it can no longer be canceled or modified and will instead be subject to our Return Policy, which includes:
- Return requests must be submitted within 30 days of delivery
- Items must be unused and in original packaging
- 35% restocking fee and return freight/crating fees apply
- Consumable products are not returnable
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